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Privacy Policy

WeCare CBO respects your privacy. This policy explains what we collect, why we collect it, and how we protect it when you use our website or support our work.

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WeCare CBO Privacy Policy

Clear, practical information about privacy and data use.

Last updated: Feb 2026

1) Information We Collect

We may collect information when you:

  • Make a donation or support our activities
  • Register as a volunteer or apply for an internship
  • Submit a contact form or request information
  • Subscribe to updates or join a campaign

Depending on what you do on the site, we may collect:

  • Your name and contact details (email, phone)
  • Optional profile details you submit (e.g., skills, county, interests)
  • Donation references (e.g., M-Pesa code or bank transfer reference)
  • Basic technical data (IP address, device type, browser) for security and analytics
We do not collect sensitive personal information unless you choose to provide it for a clear purpose.

2) How We Use Personal Information

We use your information to:

  • Process and confirm donations and keep accurate records
  • Respond to inquiries and provide requested support or information
  • Send updates or newsletters (you can opt out anytime)
  • Improve website performance, security, and user experience
  • Understand general engagement trends (aggregated, not personal profiling)

General browsing of our website is mostly anonymous. We may log basic visit details for diagnostics and security.

3) Sharing & Disclosure

WeCare CBO treats your information as confidential. We do not sell, rent, or trade your personal data.

We may share data only when necessary:

  • With payment providers to complete a transaction
  • With trusted service providers supporting our website operations (hosting, email delivery)
  • If required by law or to protect our rights, safety, and community

4) Cookie Policy

Cookies are small files stored on your device. They help websites remember your preferences and improve performance.

  • You can accept, reject, or delete cookies through your browser settings
  • Disabling cookies may affect how some site features work

5) Payments & Security

We use recognized payment channels and security practices. Where online payments are used, your data is transmitted securely (e.g., SSL/TLS).

  • We do not store full card details on our servers
  • Transaction references (like M-Pesa codes) may be stored for verification and accounting
  • We apply reasonable technical and organizational safeguards to protect information

6) Third-Party Services

Our website may embed or link to third-party services (e.g., YouTube, Google Maps, social media). These services may collect usage data according to their own policies. WeCare CBO is not responsible for third-party privacy practices.

7) Your Rights & Data Requests

You may request to:

  • Access your personal information we hold
  • Correct inaccurate information
  • Delete information where applicable
  • Unsubscribe from newsletters or updates

To make a request, contact us using the details below. We aim to respond within a reasonable time.

8) Updates to This Policy

We may update this policy to reflect changes in our practices, services, or legal requirements. When we do, we will update the "Last updated" date on this page.

9) Contact

If you have questions about this policy, please contact:

  • Email: wecare518@gmail.com
  • Phone: +254 797 680921 / +254 792 594021
  • Location: Kisumu, Kenya